Design & Delivery Manager
Staff Positions
Job Title: Design & Delivery Manager
Job Type: Full-time
Job Location: Hyderabad (with travel to client sites and off-campus programme venues as required)
Job Function: Mahindra university – Centre for Executive Education (CEE)
Role Summary
The Design & Delivery Manager is CEE’s operational and pedagogical anchor, bridging faculty, sales, and clients – co-creating the programme calendar, shaping proposals, coordinating delivery, and owning outcomes and feedback that keep programmes credible and continuously improving.
Key Responsibilities
- Open Programme Calendar & Faculty Liaison: co-design and finalise the calendar (themes, sequencing, audience, pricing) with faculty; act as the primary faculty-Sales liaison, translating pedagogy into sales-ready collaterals; maintain an updated repository of faculty profiles and modules.
- Proposal Development & Pre-Sales Support: partner with Sales on proposal outlines and RFP responses, contributing design-side inputs on pedagogy, duration, and format; support client-facing scoping conversations.
- Programme Design & Delivery Structure: design in-house programmes aligned to market demand; define delivery structure, pedagogy mix, and assessment approach; identify and coordinate faculty, managing scheduling and briefing.
- End-to-End Delivery Management: own pre-delivery readiness (briefing, logistics, materials); troubleshoot in real time during delivery; manage post-delivery closure (certificates, faculty settlement, admin wrap-up).
- Outcomes, Feedback & Documentation: design and administer participant/client feedback mechanisms; consolidate outcomes into structured reports; convert insights into design improvements.
- Client Relationship & Business Continuity: retain and nurture client relationships post-delivery; proactively propose repeat cohorts or new interventions; represent CEE in client review meetings.
Required Qualifications
- MBA/PGDM (HR, General Management, or related discipline) with 6-10 years’ overall experience, including 3+ years in programme design/delivery, L&D, or academic programme management.
- Strong grounding in Instructional Design, including working knowledge of frameworks such as ADDIE.
- Familiarity with varied pedagogical styles – classroom, case-based, simulation, action learning, experiential, and blended delivery.
- Working knowledge of executive education categories – Leadership, Capability Building, Operational Excellence, Behavioural, and related areas.
- Comfort working with both academic faculty and corporate clients, translating pedagogical language into business language.
