Deputy Manager – Operations & Programmes (AIC)

Summary

Runs the day-to-day operations of the Centre and delivers its events and programmes, including mentor engagement.

KEY RESPONSIBILITIES

• Manage the day-to-day operations of the Centre: facilities, space allocation, housekeeping, security and service vendors.
• Plan and execute events, bootcamps, demo days, competitions and visits, including logistics, speakers, registrations and participant management.
• Support the planning and delivery of incubation, pre-incubation and training programmes, including scheduling, resource persons and programme material.
• Own the upkeep of the physical infrastructure: repairs, maintenance, electrical, plumbing, civil and furniture work, and the annual maintenance contracts for building services and office equipment.
• Build and manage the mentor and expert panel, and coordinate mentor allocation and mentoring sessions for startups as directed by the CEO.
• Coordinate the IT needs of the Centre – systems, network, peripherals, software, access and support – with the IT team of Mahindra University and with vendors.
• Coordinate travel, accommodation, local transport and hospitality for visiting guests, experts, mentors, delegations and dignitaries.
• Raise procurement requirements with technical specifications, evaluate offers on technical merit and certify the receipt of goods and services, for processing by the accounts and administration function.
• Maintain operational and programme records, trackers and documentation required for internal review and agency reporting.
• Support the documentation and record-keeping work of the Centre.
• Carry out any other responsibilities assigned by the CEO.

QUALIFICATION

• Essential: Bachelor’s degree in any discipline.
• Desirable: Master’s degree in Management or a related area.

EXPERIENCE

• 4+ years of professional work experience.
• Desirable: 2 or more years of experience in an incubator, startup, university innovation centre or ecosystem organisation will be an advantage.

SKILLS AND ATTRIBUTES

• Strong operational discipline and the ability to run several activities in parallel without supervision.
• Event and programme execution ability, with attention to detail and follow-through.
• Documentation and record-keeping discipline, with demonstrated ability to maintain audit-ready files and meet reporting deadlines.
• Ability to work with mentors, founders, faculty, vendors and visitors.
• Clear written and spoken English for reports, records and correspondence.
• Proficiency with spreadsheets, trackers, documents, dashboards and presentation tools.
• Willingness to do hands-on operational work alongside the team.

Interested candidates may please share their CV at aicmehub@mahindrauniversity.edu.in