Mastering Negotiation and Influence

Negotiation is a fundamental skill that directly affects the results we get at work and in life. Negotiation Skills are needed in Sales, Procurement, Human Resources, Project Management, Change Management, Customer Support, Diplomacy, Leadership and in many other functions.

Most people pickup few tips and tricks on negotiation through trial & error and by mimicking others. As a result, their actions tend to become predictable, and a predictable negotiator is very easy to manipulate.

This course will contrast two distinct approaches to negotiation. You will learn the mechanics of the traditional power based approach that most people use, and which most negotiation training courses promote. You will also learn a more effective approach that is used by highly skilled professional negotiators. For most participants, this course will be an eye-opening experience that has the potential to change how you approach every future interaction and relationship.

The course is highly interactive and is delivered via four live Zoom sessions. Participants will engage in four simulations. Participants are required to complete some preparation before each session.


Leadership Capabilities for Top Management

Leadership is going to be the most critical factor for individuals and organisations to succeed. More than 16 years of research and engagement with leaders across industries and sectors, suggests that Senior Leaders’ technical and functional skills need to be heavily complemented by emotionally intelligent competencies, and other Leadership skills for Success at Top levels. This programme has been designed using this philosophy. This programme enables individuals to build leadership capabilities for success, and also to learn how to drive transformational change.

The Programme draws from objective and reliable data sources, in its attempt to derive leader success capabilities. One is the curated 360-degree Feedback, and the other is a reliable, validated Psychometric tool MHS EQi 2.0. Using the findings of the two Reports, our team of Executive Coaches will work with each participant, in deriving critical insights that will enable high performance. Their competencies will be studied at a micro-level and leadership potential will be assessed; subsequently, the coaches will help each participant to formulate a Personal Development Action Plan, to sharpen their leadership competencies.

The design of the program enables specialised and personalised inputs for each executive. The plenary sessions will be in the classroom with the Lead Faculty and subsequently each breakout group of 5 to 6 participants will have one Certified Coach who is an industry veteran and comes with professional maturity and experience. Over the 3-day period, the participants will have 6 coaching sessions (group & One – to – One) with executive coach.

A check-list of success behaviours will be drawn up, relevant for those leading at the top, and for driving successful transformation. The group, which builds familiarity with each other during the programme, will be a rich source of feedback and peer-support. Each individual will take away a Personal evelopment Action Plan, following inputs from the Faculty as well as the Coaching Sessions.

Developing Strategic Agility

Leading with Emotional and Social Intelligence

Emotional and social intelligence has emerged as the most critical predictor of future and sustainable success. This programme is aimed at creating a predictive index around capabilities that enhance the possibility of success that flows from character and competence; not luck nor environmental factors.

The workshop is designed to provide leaders with a new mindset and skill set to enhance their own leadership potential and enhance people’s social skills, self-esteem, self-confidence, in incorporating key social skills and competencies in their repertoire. Motivational in design, the Program offers to expand individual potential of executives by introducing elements of Emotional Quotient – the basic inside-out logic.

Strategizing For The Turbulent Future

Agile Leadership

Agile Leadership signifies the presence of many necessary capabilities of leaders, which also enables them to handle various challenging situations arising in the complex organizational/market scenario. The Programme focuses on exposing the participants to the key attributes of Agile Leadership such as understanding core mindsets, developing powerful thought patterns, conquering destructive-urges, Identifying and navigating Crucial Conversations, and unleashing one’s full potential.

The Programme would enable the participants to understand the difference between influencing people to merely get the work done (using Positional Power) versus their ability to inspire different stakeholders by their own Personal Power.

Growth Through Business Model Innovation

Manager as a Coach

Managers often assume a directive role, though they know the wisdom of their team is greater than their personal wisdom, they still act in a way that “tells” their team what to do. In a position of power invariably managers take the advisory role when it comes to people’s problems. As the employees don’t get the opportunity to solve their own problems, their development is stunted. Employees that don’t develop become dependent and never realize their full potential.

When Managers take on the role of coaches, employees learn and develop, their performance is improved driving employee engagement and job satisfaction. For organizational success, managers have to be effective coaches, need to be curious & considerate, while helping their teams co-create their future. This shift from being a manager to a coach initially feels unnatural and awkward but pays rich dividends. Coaching requires deliberate practice to get good at it, but this one skill, which is an investment in people has a higher return than just about any other management skill.

When Managers act as coaches the ripple effect is felt throughout the organization, for as a coach they instill confidence in individual team members. As a leader the manager also leads self and others to success and achievement.

Strategizing For The Turbulent Future

Strategic Negotiation

The negotiation process is a part of every manager’s day to day interactions with stakeholders inside and outside the organization, whose cooperation is essential to achieve organizational goals. Since negotiation is pervasive in our daily activities, our sessions will focus on negotiation as an integral part of the managerial process.

Growth Through Business Model Innovation

Leading in a Complex World

Modern leadership involves sharing information, creating a higher level of trust, and promoting a sense of inclusion and belonging. It also requires the ability to thrive in situations in which there are high levels of uncertainty and ambiguity, and to bring creative ideas to complex challenges.

Strategizing For The Turbulent Future

Leading Teams for Hi Performance

The many disruptive changes have accelerated change and complexity in an unprecedented manner. There is need to accommodate these in the workplace, and build new capabilities to remain in the race. Leadership, change management, technology, collaboration, teams have all undergone a paradigm shift. New knowledge, new understanding, new ways of doing things, new ways of being are now the order of the day. Digitalization, virtual working and teams, volatility and ambiguity are here to stay.

Growth Through Business Model Innovation

Leader as a Coach

In an environment of rapid change and competition, talent retention and engagement are crucial concerns for organizations. The onus is substantially upon the organization to make its executives successful as they are in serious need of hand-holding and guidance, feedback and energizing conversations to enhance their involvement, sustain their performance and continue to build their career. Knowledge here is best passed on in person – along with all the emotional components that comprise holistic learning. It is an imperative therefore for the Leaders to create an environment for engagement, ownership, development, career enhancement and commitment through coaching.

Strategizing For The Turbulent Future

Leading a Happy and Productive Workplace

Psychological research has devoted considerable attention to understanding the nature of human happiness. The Programme draws from the Science of Happiness, to explore the roots of a happy and meaningful life. Participants will engage with some of the most provocative and practical lessons from this science, discovering how to apply key insights from cutting-edge research to their own work and personal lives. They will learn about the cross-disciplinary research supporting this view, spanning the fields of psychology, neuroscience, evolutionary biology, and beyond. Senior Leaders can use these principles to create a happy and more productive organizational environment, for the employees to thrive and contribute better

Leading a Happy and Productive Workplace

Executive Leadership Presence

The world is willing to obey; are you prepared to command?
— Nietzsche

The Leadership Presence programme is a highly interactive two-day workshop designed to help Executive unlock the secrets of effective leadership presence. By delving into the different dimensions of leadership presence, participants will gain a deep understanding of their personal brand and reputation management, develop strategic alliances, and improve their organizational savvy. The program focuses on uncovering ways to enhance strategic thinking, improve executive image through personal grooming choices, and master the nuances of social acumen.

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Leading Change and Transformation

The whole paradigm of Corporate Leadership has been disrupted during the Pandemic. Professionals across the spectrum have been ruthlessly shaken and were forced to redefine their priorities. Fears and Desires have been rewritten. Never-imagined-possibilities have become realities. Technology, Social-media, and Mobiles have stamped its authority strongly, as never before.

Leading Change and Transformation

Purpose and Profits

“Purpose without Profits” and “Profits without Purpose” are both futile!
“Profits & Purpose” is an intensive webinar series tailored specifically for senior leaders. It addresses the three core needs faced by business leaders today, in order to foster exponential and meaningful growth within their enterprises.

Purpose and Profits

Negotiation Strategies for Collaboration and Conflict Management

Friction among managers in Organizations, can cause significant loss of time & productivity, in managing conflicts. However, conflicts and differences, can also have a positive impact, by bringing in innovative solutions, and to do things differently. Resolving conflicts, through effective Negotiation Skills, will help in open confrontation of issues, and arriving at win-win outcomes. The negotiation process is a part of every manager’s day to day interactions with stakeholders inside and outside the organization, whose cooperation is essential to achieve organizational goals. This programme will focus on Negotiation as an integral part of the Managerial Decision-making Process.

Negotiation Strategies for Collaboration and Conflict Management -1

Enhancing Personal & Professional Excellence

Tag Line : Exploring the many facets of Personal and Professional growth and excellence

Striving towards Personal and professional excellence is a fascinating journey. The complex play of intrapersonal and interpersonal skills and group dynamics in today’s world, provides both opportunities and challenges to one an all. It can either catapult you to the trajectory of immense growth and success or can hold you back in shackles of conflicts, emotions, negative thoughts and self-defeating lack of confidence.

Enhancing Personal & Professional Excellence

Leading & Building a Culture of Innovation

Innovation is no longer an option for organizations to stay relevant in the future. In the pre-pandemic era, the growing need to stay relevant was forcing companies to innovate and transform themselves. Many enterprises attempted to copy the DNA of Amazon, Apple, Facebook, and Google by merely implementing exponential technologies in the name of transformation, without putting people first. Progress was slow and they struggled to improve profitability from these efforts.

Leading & Building a Culture of Innovation-1

Purpose Driven Leadership

“Purpose Driven Leadership” is an intensive webinar series tailored specifically for senior leaders. It addresses the three core needs faced by business leaders today, in order to foster exponential and meaningful growth within their enterprises.

Purpose Driven Leadership

Advanced Leadership Programme

Embark on a transformative journey at Mahindra University with our Advanced Learning Programme (ALP), a visionary collaboration between Mahindra University and Queen Hedvig Academy. Recognizing the pressing challenges faced by Senior Business Leaders in the dynamic business landscape, ALP is meticulously designed to empower leaders, equipping them with the skills and confidence needed to steer organizations through unprecedented volatility and rapid industry shifts.

Advanced Leadership Programme

Business Storytelling for Leaders

Storytelling is the #1 reason you, as part of the human species have survived till now. It is the #1 reason that will drive competitive advantage for you and your company in the next decade. In an increasingly complex world, it is the primary skill necessary for your company’s growth and for
your individual growth.


Currently, the following certificate programmes are being offered, with more to be launched in the coming months. Our programmes span across multiple disciplines of management, engineering and law.

  • Certificate
  • Strategy
  • Leadership
  • Finance & Operations
  • Sales and Marketing
  • Engineering
  • Legal
  • Design
  • General Management
  • Entrepreneurship